Lansdowne House

Customer Profile
A multi tenanted office building with retail units, laid out over 8
floors plus a basement and lower ground floor. This building is
occupied by high profile clients such as petroleum and investment
companies in the office area and a variety of smaller businesses in
the retail units.

Location
Berkeley Square, London.

Building Type & Size
250,000 Sq ft. of office accommodation and retail space.

Criticality
Office accommodation and retail units.

Service Scope
Resident team of engineers cover the full range of Landlords’ building services. PPM and reactive services in accordance with consultant’s specification for mechanical, electrical and public health services, statutory and legislative testing. Management of specialist sub-contractors.

Success Factors

• Supporting client’s requirements covering customer services, fabric and building services
• Confidence in relationship with SovereignFM
• Full set up of PPM compliance and safe working systems
• Managing specialist sub-contractors
• Installation of new Fire Alarm System in 2009
• Installation of new Building Management System in 2007
• Managed TUPE process

Support

• Full Escalation procedures
• Formal Monthly meeting
• Regular site audits of paperwork and systems carried out by Contract Manager
• Setting up safe systems of work and sub-contract control
• Contract awarded 2007